> ## Documentation Index
> Fetch the complete documentation index at: https://vexidata.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Invoices

> Manage your subscription, view invoices, understand plan limits, and upgrade or downgrade.

## Plans

VexiData offers four plans. All plans include the SQL Editor, data browser, exports, sharable links, and email support.

|                           |   Free  |      Plus      |     Business     |        Pro       |
| ------------------------- | :-----: | :------------: | :--------------: | :--------------: |
| **Monthly price**         |   \$0   |       \$9      |       \$29       |       \$99       |
| **Yearly price**          |   \$0   | $96/yr ($8/mo) | $288/yr ($24/mo) | $948/yr ($79/mo) |
| **Dashboards**            | 5 total |    30/month    |     100/month    |     400/month    |
| **Data sources**          |    1    |        2       |         5        |        10        |
| **Team members**          |    1    |        1       |         3        |        10        |
| **Workspaces**            |    1    |        1       |         5        |     Unlimited    |
| **AI Integrations (MCP)** |    —    |       Yes      |        Yes       |        Yes       |

<Info>
  AI Integrations (ChatGPT, Claude, Cursor, VS Code, etc.) require a paid plan. All other features are available on every plan.
</Info>

## Managing your subscription

Go to [Settings > Billing](https://vexidata.com/settings/billing) to see your current plan, usage, and subscription status.

From there you can:

* **Change your plan** — Upgrade or downgrade at any time
* **Update payment method** — Change your credit card via Stripe
* **View and download invoices** — See your full billing history and download PDF invoices
* **Cancel subscription** — You keep access until the end of your billing period

<Note>
  Only organization **Owners** can manage billing. If you don't see the Billing page, ask your organization owner.
</Note>

## Upgrading or downgrading

You can switch plans at any time from the [Plans page](https://vexidata.com/plan).

* **Upgrading** takes effect immediately. You're charged a prorated amount for the rest of your billing cycle.
* **Downgrading** takes effect at the end of your current billing period. You keep your current plan's limits until then.

If you're on a yearly plan and switch to monthly (or vice versa), the change applies at the next billing date.

## Usage limits

Each plan has limits on dashboards, data sources, team members, and workspaces. You can see your current usage on the [Billing page](https://vexidata.com/settings/billing) with progress bars for each resource.

When you hit a limit:

* **Dashboards** — You can't generate new dashboards. Delete old ones or upgrade.
* **Data sources** — You can't add new database connections. Remove one or upgrade.
* **Team members** — You can't invite new members. Remove one or upgrade.
* **Workspaces** — You can't create new workspaces. Remove one or upgrade.

## Canceling

You can cancel your subscription from [Settings > Billing](https://vexidata.com/settings/billing). After canceling:

* You keep access to your current plan until the end of the billing period
* After that, your organization moves to the Free plan
* Your data, dashboards, and connections are preserved — but you'll be subject to Free plan limits

## Invoices

Your invoices are listed on the [Billing & Invoices](https://vexidata.com/settings/billing) page under the **Invoices** section. Each invoice shows the date, status, and amount.

To download an invoice, click the download link next to it — this opens a PDF hosted by Stripe that you can save or print.

Invoice statuses:

* **Paid** — Payment was successful
* **Pending** — Payment is being processed
* **Void** — Invoice was canceled
* **Uncollectible** — Payment could not be collected

## Payment issues

If a payment fails, your subscription enters a **past due** state. You'll see a banner in VexiData prompting you to update your payment method. Update it via [Settings > Billing](https://vexidata.com/settings/billing) > **Update Payment Method**.

If the payment isn't resolved, your subscription may be canceled automatically by Stripe.

## FAQ

<AccordionGroup>
  <Accordion title="What payment methods do you accept?">
    We accept all major credit and debit cards (Visa, Mastercard, American Express) via Stripe.
  </Accordion>

  <Accordion title="Can I switch between monthly and yearly billing?">
    Yes. Go to the [Plans page](https://vexidata.com/plan) and select the billing cycle you prefer. The change applies at your next billing date.
  </Accordion>

  <Accordion title="Do you offer refunds?">
    Contact us at [hello@vexidata.com](mailto:hello@vexidata.com) if you need help with a refund.
  </Accordion>

  <Accordion title="What happens to my data if I downgrade to Free?">
    Your data is preserved. However, if you exceed the Free plan limits (e.g., you have 3 data sources but Free allows 1), you won't be able to add new resources until you're within the limits. Existing connections and dashboards remain accessible.
  </Accordion>

  <Accordion title="Is billing per user or per organization?">
    Per organization. One subscription covers the entire organization and all its members.
  </Accordion>
</AccordionGroup>
